Privacy policy
Last updated: 15 September 2026
At Mayeli, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use and protect your information when you visit mayeliwoman.com, place an order or otherwise interact with us.
INFORMATION WE COLLECT
When you use our website or place an order, we may collect information including:
- Your name, email address and telephone number
- Billing and delivery addresses
- Order and transaction information
- Payment information, which is processed securely by our payment providers
- Information you provide when contacting us
- Information about how you use our website, such as your IP address, browser, device and website activity
- Marketing preferences
HOW WE USE YOUR INFORMATION
We may use your information to:
- Process, fulfil and deliver your orders
- Process returns and refunds
- Communicate with you about your order or enquiries
- Prevent fraud and maintain the security of our website
- Improve our website, products and customer experience
- Send marketing communications where you have agreed to receive them
- Display and measure advertising, where permitted
- Comply with our legal and regulatory obligations
SHOPIFY & THIRD PARTIES
Our store is hosted by Shopify. Shopify processes certain personal information to provide our online store and related services.
We may also share information where necessary with trusted service providers that help us operate Mayeli, such as payment providers, delivery companies, analytics providers and marketing platforms.
We only share information where necessary to operate our business, provide our services, comply with the law or where you have otherwise consented.
COOKIES & ADVERTISING
Our website uses cookies and similar technologies to operate the website, understand how it is used and, where permitted, provide and measure advertising.
You can manage applicable cookie preferences through the cookie controls available on our website.
MARKETING
If you sign up to receive marketing from Mayeli, we may contact you about new products, launches, offers and other updates.
You can unsubscribe from marketing emails at any time.
YOUR INFORMATION & RIGHTS
You have rights in relation to your personal information, including requesting access to, correction of or deletion of your information and objecting to or restricting certain uses of it.
To make a request, please contact us at support@mayeliwoman.com.
DATA RETENTION & SECURITY
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including fulfilling orders and meeting our legal, accounting and regulatory obligations.
We take reasonable measures to protect the personal information we hold, although no method of electronic transmission or storage can be guaranteed to be completely secure.
CHANGES TO THIS POLICY
We may update this Privacy Policy from time to time to reflect changes to our business, services or legal requirements. The latest version will always be available on our website.
CONTACT US
If you have any questions about this Privacy Policy or how we handle your personal information, please contact: